Refund policy

RETURN & REFUND POLICY

At Peepgame, we take pride in carefully inspecting, photographing, packaging, and shipping every item we sell. Please read our return policy before placing an order.

RETURNS

Returns are accepted within 14 days of delivery for eligible items.

To qualify for a return:

• Item must be in the same condition it was received.
• Item must be unused and include all original packaging.
• Buyer is responsible for return shipping unless the return is due to our error.

NON-RETURNABLE ITEMS

The following items cannot be returned:

• Opened sealed trading card products (Elite Trainer Boxes, Booster Boxes, Booster Bundles, Blisters, Sleeved Packs, Collection Boxes, etc.)
• Products with broken factory seals.
• Digital products or gift cards.
• Clearance or final sale items.
• Items damaged after delivery.

RAW TRADING CARDS

All raw cards are photographed before shipment.

Card condition is our honest opinion and may differ from third-party grading companies. Minor disagreements regarding condition are not considered valid grounds for return.

GRADED CARDS

Graded cards are sold based on the grade assigned by the grading company.

Returns will not be accepted because a buyer disagrees with the assigned grade.

DAMAGED OR INCORRECT ORDERS

If your package arrives damaged or you receive the wrong item, contact us within 48 hours of delivery.

Please include:

• Your order number
• Photos of the packaging
• Photos of the item received

We'll work quickly to resolve the issue.

REFUNDS

Once your return is received and inspected, approved refunds will be issued to your original payment method.

Original shipping charges are non-refundable unless the return was caused by our mistake.

ORDER CANCELLATIONS